Noisy 2-year-old kicked off Southwest Airlines flight: Is this fair?

Posted on 9:15 AM by
Yesterday, the Associated Press reported on a 2-year-old boy named Adam and his mom who were kicked off a San Jose-bound flight for being too noisy.

Story goes Adam was screaming "Go! Plane! Go!" and "I want Daddy."

The mom figured Adam would quiet down once the plane took off, but instead the plane returned to the gate in Amarillo Texas, and escorted them back to the airport.

The mom is demanding an apology and compensation for a portable crib and diapers she had to buy for the extra night away from home.

Southwest spokeswoman Marilee McInnis told the AP that removing a crying child from a flight is unusual but that crews have leeway to resolve situations as they see fit.

It's hard to judge the incident without really knowing how long Adam was screaming for, but let's say he was screaming for about 30 minutes, the time it takes to board everyone and roll over to the runway. Did he and his mother deserve to get kicked off the plane?

7 comments:

Sharlene said...

That's a hard one. If he was hysterical for a long period of time then maybe. Its expected for kids to have breakdowns while flying but there does become a point where it is not fair to the rest of the passengers. Its amazing that nothing would have calmed him down. I would have grabbed a lollipop and shoved it in his mouth! I never travel without them. They are lifesavers. I feel so bad for that mom though...

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I think airlines should exercise maximum tolerance for children on board.

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I think this is such a tough call and i feel bad for the mom too but the other passengers also have to be considered.

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